Question 1

Is Pinkfinity free to join?

Accepted Answer

Yes. Creating a profile and browsing other members is free. Free members get a limited number of interest requests each week — Silver, Gold, and Diamond plans unlock more interest requests, profile boosting, and other visibility features.

Question 2

How does Pinkfinity verify profiles?

Accepted Answer

Members can submit their National Identity Card (NIC) for review by our admin team. Once approved, a "Verified" badge appears on their profile so other members know it's a genuine person.

Question 3

Who can see my photos?

Accepted Answer

Your photos are never shown to logged-out visitors. Full profile photos are only visible to registered, logged-in members, and any photo you mark private requires your explicit approval before another member can view it.

Question 4

Can my parents, a guardian, or a relative create a profile for me?

Accepted Answer

Yes. During registration you can specify who's creating the account — yourself, a parent, guardian, relative or sibling, or a marriage agent — which is common practice for Sri Lankan matrimonial matching.

Question 5

How do I express interest in someone?

Accepted Answer

You can send an interest request or a like from their profile. If they respond positively, it becomes a match and you can start messaging each other directly.

Question 6

Will my phone number be shared automatically?

Accepted Answer

No. Your phone number is never shown automatically. Other members must send a contact request, which you can approve or decline.

Question 7

What are the membership plans?

Accepted Answer

Free, Silver, Gold, and Diamond, billed monthly or every 3 months. Higher tiers include more interest requests, profile boosting, and other visibility features — see the Pricing page for full details.

Question 8

How do I report a profile or a message?

Accepted Answer

Every profile page has a Report option. Our admin team reviews every report and can moderate profiles, photos, and testimonials that violate our community guidelines.

Question 9

Can I delete my account?

Accepted Answer

Yes, you can permanently delete your account and profile at any time from Settings.

Question 10

Is Pinkfinity only for people living in Sri Lanka?

Accepted Answer

No — Pinkfinity welcomes Sri Lankan singles both in Sri Lanka and abroad. You can set your country of residence during registration or from your profile.

Frequently Asked Questions